SoTZone Gaming Portal

Hi there,

We tried to process payment for your order today, but unfortunately the bank
declined to authorize payment for this order. Regrettably we have had to
decline
your order as a result of this.

The most common reasons for payments declining include:
·Incorrect address details (we can ship to anywhere in the world but the card
billing address must match the main address details on your Sendit.com
account)
·There may not be sufficient funds available to complete the transaction.
·You may have entered the card numbers /expiry date incorrectly or forgotten
to supply an issue number where one was required.
·The card used may be unsuitable for internet /mail order transactions e.g
some types of visa electron cards
·A more up to date version of the card may have been issued.

If you can see no obvious reason for the bank to decline to authorize the
transaction and are sure none of the above explanations are applicable please
contact us and we will try and find out the exact nature of the problem.

You can add new card’s by going to
https://www.sendit.com/secure/details,
click on “My Wallet” (on the left hand side of the
screen) , and from here
click on “Add new card”.

Please note that if you amend either the card expiry date or issue number the
site will retry payment automatically.

When you have amended your details and would like us to retry payment please
send us a quick email so we can reprocess your order.

In the meantime if you need any further help, information or advice regarding
this or any other aspect of your account then please feel free to contact us
here at care.

Regards,
Payments Team.